What we keep
The mailbox login, encrypted. Emails as conversations in the centre's inbox, until the centre deletes them.
Email, SMS and design
Other email (IMAP and SMTP)
A centre whose email is not on Google or Microsoft can connect any mailbox with its IMAP and SMTP login, so customer emails appear in the Origin Dive inbox.
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Inbox
Read the mailbox's messages into the inbox and send the replies staff write, through the centre's own mail server.
Permissions · Settings → Channels → Inbox
Mailbox login
Sign in to the mail server to read messages (IMAP) and send replies (SMTP).
Your data
Clear about what we keep.
A centre owner or manager connects in Settings → Channels → Inbox.
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Your data stays yours